Shipping & Return

Shipping Policy

At Esse Jeffe UAE, we prioritize your satisfaction by ensuring efficient order fulfillment and timely delivery. Please note that all shipping timeframes provided at the checkout are estimates and subject to change based on operational factors beyond our control, including courier schedules, logistics constraints, and external conditions.

Shipping Charges

• Shipping is free on all orders.

Domestic Shipping (UAE)

• Orders are processed and prepared on the same business day if placed before the daily cut-off time (1:00PM); otherwise, processing occurs the next business day.
• Delivery is within 1–2 business days after dispatch.
• We strive for fast and reliable delivery across the UAE.

Return and Exchange Policy

We offer a 14-day return policy for Ready-to-Wear items. This means you have 14 days after receiving your item to request a return or exchange. To be eligible for a return, your item must be in the same condition as when you received it—unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

If you wish to return or exchange a product, simply contact us via WhatsApp or Instagram. Our team will assist you immediately.